Returns Policy

The buyer shall inspect the goods immediately upon receipt and shall notify the seller via email or telephone (01273 620456) within 48 hours of delivery if the goods are damaged or do not comply with any of the contract.  If the buyer fails to do so, the buyer shall be deemed to have accepted the goods.

Where a claim of defect or damage is made, the goods shall be returned by the buyer to the seller, along with written details of the defect or damage.  The buyer shall be entitled to a full refund (including delivery costs) plus any return postal charges if the goods are in fact defective.

The buyer has the right to cancel the contract at any time up to the end of seven working days after the goods are received.  A working day is any day other than weekends and bank or other public holidays.

Goods must be returned by the buyer at the buyer’s expense and should be adequately insured during the return journey.  The buyer will receive a refund of all monies paid for the goods (excluding delivery charges) within 30 days of cancellation.  If the buyer fails to return the goods within 30 days following cancellation, the seller shall be entitled to deduct the costs of recovering the goods from the buyer.

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You can now recycle your old electricals with us.

If you’re buying a new electrical item, we will recycle your old one for free

Why recycle?

Unwanted electrical equipment is the UKs fastest growing type of waste.

Many electrical items can be repaired or recycled, saving natural resources and the environment.  If you do not recycle, electrical equipment will end up in landfill where hazardous substances will leak out and cause soil and water contamination – harming wildlife and also human health.

We can help 

We are pleased to offer our customers the chance to recycle their old electrical items.

You can bring your old electrical items into the store for recycling, alternatively phone 01273 620456 or email info@brightontools.co.uk to arrange for collection.

To remind you that old electrical equipment can be recycled,
it is now marked with a crossed-out wheeled bin symbol.
Please do not throw any electrical equipment (including those
marked with the crossed out wheeled bin symbol) in your bin.

What is WEEE?

The Waste Electrical or Electronic Equipment (WEEE) Directive requires countries to maximise separate collection and environmentally friendly processing of these items.  In the UK, distributors (including retailers) must provide a system which allows all customers buying new electrical equipment the opportunity to recycle their old items free of charge. Those establishing their own take-back scheme must as a minimum offer all customers buying new electrical equipment free take back of their old electricals on a like-for-like basis.

            

Find more information on WEEE recycling, and locate your local recycling centre, at www.recyclenow.com